About Us
Why Choose Us?
With a Dedicated Team that are collectively worth a 100 years of Hospitality Industry Experience. Find out more about our Values, Approach, Mission & Vision at Centia PLT below.
01. Our Values
Our values guide who we are and how we design and built training programs at Centia PLT. It defines our nature of training and delivery of our serviced product.
We are Purposeful - in a way we work hard to succeed in our shared purpose. As we grow, so does our opportunity to make life long difference in people's life and career.
We are Passionate - Centia PLT has been training people since 2014, our years of industry experience, Learning and Growing with participants allows us to constantly be passionate and committed in sharing our knowledge with everyone, new industry players and senior industry players alike.
We are Resourceful - Our knowledge and expertise has been obtain through years of innovation, data, research, relationships, curiosity and sometimes the occasional happy accidents, Which creates an unique experience to learn from our failures and celebrate our success.
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We are Transformative - We believe in harnessing our individual and collective strength in embracing the growing dependency of the industry on Technology and ever evolving Hospitality Industry with our ideas, insights and unique perspectives.
We are Honest - We are an honest Organization with real people seeking to invest in growth of skills and knowledge in people. If they can't learn the way we teach, we teach the way they learn.
02. Our Approach
At Centia PLT, our believes in our core values has led us to develop our own approach in hospitality training programs. We've developed an approach we designate as A.I.M, which stands for Assess. Implement & Measure. This 3 step framework has successfully allow us to design training materials that are both impactful and valuable.
Assess : First Step, we assess the training need of any given organization or establishment by getting to know the culture and obtaining comments from respective owners & individuals to properly ensure what is learned is incorporated into training materials.
Implement : Second stage is where we develop and carry out training programs and provide contents relevant to the training need based on our observation and comments received. Here is where we conduct the training programs that are useful and valuable through methods of Adult Learning Techniques, Lectures, Workshops, Role Playing, Presentations, Case Studies and most of all having fun.
Measure : In our Third and Final Step, we measure the understanding gained of the individuals at the end of the session with a short quiz or test. We often times conduct post training evaluation and communicate with participants for the continuous assistance of the participant and feedback for improvement.
03. Our Mission
To be the leading Training Provider for the Hospitality Industry, by ensuring the proper delivery of skills and transfer of knowledge that can significantly increase people's understanding, productivity, and efficiency; thereby assisting them in attaining their organizational & personal goals.
04. Our Vision
To make the most of our human talent and potential by informing, educating, and inspiring people to reach their Professional & Personal goals by providing value-based training and learning experiences.
05. Our Motto
"Training Tomorrow's Hoteliers" : The idea behind this motto is to conceptualized the idea that those who seek to learn today are the people who would be responsible and lead tomorrow's hotel industry. What better way to prepare leaders of tomorrow, today.